Have a question, or want a product recommendation? Get in touch.
Frequently asked questions
The "Honest Farm Kitchen" line is a collection of premium quality cooking essentials designed and curated by Chef James himself. From savory spices to delectable broths, this line brings the expertise of a professional chef right to your kitchen.
Simply sprinkle or rub these exquisite blends onto your dishes to elevate their flavor profiles. Each blend is crafted to complement a variety of cuisines and dishes, giving you the power to infuse culinary magic into your home-cooked meals.
"Esencias by Chef James" are a set of two candles, available individually as well. These candles are the result of Chef James's ingenuity, crafted specifically for after-cooking moments. The aromas - Baked Pear with Spices and Orange with Firewood - can evoke memories of delightful pastry scents, adding a sweet and inviting ambiance to your space.
Our innovative "Sponge Set" comes with four sponges designed to revolutionize your cleaning routine. These sponges change color to indicate their effectiveness, and their plastic adhesive holder prevents germ proliferation by keeping them elevated and away from direct contact with the sink. They even dispense liquid soap and safeguard your nails from potential water and soap damage.
Shipping costs vary based on your location and the products you're purchasing. We offer a range of shipping options to suit your needs.
We currently ship within the United States. Please check our shipping policy for further details.
Delivery times depend on the shipping option you choose and your location. Typically, orders are processed within [processing time] and then shipped. You can find more specific information on estimated delivery times during the checkout process.
We take utmost care in packaging our products, but accidents can happen during shipping. If your product arrives damaged, please contact our customer support team within [number of days] days of receiving the order. If you have chosen to insure your order with "Onward," our partnered platform that provides insurance coverage for shipments, you can directly contact them to manage your claim. When placing your order, you will receive Onward's contact information in your email to initiate your claim process.
For additional product-related claims, you can reach out to us at email@example.com or send a WhatsApp message to +1 (786) 593-2062.
If you have any other questions or concerns, please don't hesitate to reach out to our customer support team. We're here to ensure your shopping experience with Chef James is exceptional!